
QPA Virtual Assistants Privacy Policy
Privacy Policy for QPA Virtual Assistants
Effective Date: 1st January, 2024
At QPA Virtual Assistants, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services and website.
1. Information We Collect We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address.
Business Information: Details related to your business, including but not limited to your company name, industry, and business needs.
Payment Information: Billing address and payment details for service payments.
Website Usage Data: Information on how you use our website, including IP address, browser type, pages visited, and other usage data collected through cookies or similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
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Service Delivery: To provide you with virtual assistant services and ensure efficient management of your account.
Customer Support: To respond to inquiries, resolve issues, and provide updates regarding our services.
Communication: To send newsletters, promotional offers, and other marketing materials you may be interested in (you may opt out of these communications at any time).
Billing and Invoicing: To process payments for services rendered.
Website Improvement: To analyze usage and improve the functionality and content of our website.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, web hosting providers), but only to the extent necessary for them to perform their work on our behalf.
Legal Compliance: If required by law or in response to a legal process, we may disclose your information to protect our legal rights, comply with legal obligations, or as part of legal proceedings.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
5. Security Measures
We employ a variety of technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal data:
Access: You may request a copy of the personal data we hold about you.
Correction: You may request corrections to any inaccurate or incomplete personal data.
Deletion: You may request the deletion of your personal data, subject to certain legal limitations.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
7. Use of Cookies
Our website uses cookies to enhance your experience. Cookies are small data files that are stored on your device. You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
9. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
QPA Virtual Assistants
Email: info@qpas.co.uk
Phone: 0333 345 5486
Address: 7 Bell Yard, London, WC2A 2JR